Every Customer has a Problem to Solve
It’s true. Every customer you encounter has a problem they are looking to solve, and it is your duty to determine what that problem is,…
It’s true. Every customer you encounter has a problem they are looking to solve, and it is your duty to determine what that problem is,…
Recently I was working with a new dealer, and we were discussing their sales process which went like this: Greet the customer – brief rapport…
A good friend of mine (long time car guy) and I were talking about salespeople and the pitfalls they can run into. We both agreed…
It’s true! We are all creatures of habit! Think about it. If you are anything like me when you get home each day, you follow…
OK, let me set the stage for you. A salesperson had been communicating with a customer who had inquired about a vehicle over the internet.…
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