The Close Library is your ULTIMATE resource to close more sales. Not only does it contain the word tracks needed to close the sale, it also provides you with the reason your customer is objecting, a complete breakdown of the word track, as well as an audio version of the complete script to actually listen to the close in action.
No matter which step of the sale you may be on, your customer will have concerns and objections. These concerns or objections may have different meanings depending which step of the sale they are happening during. Therefore how you attempt to address these concerns or objections will differ by step of the sale. For example: If your customer tells you that they are not buying today, during the greeting is handled a lot differently than it they say the exact same thing during negotiations. During the greeting you are only trying to close the customer on moving forward with the sales process, where in negotiations you are trying to close the customer on the sale.