Master Certification – How to Overcome ANY Objection – Lesson 6

True or False:

The first step to handling a conditional objection is to determine if you can meet the condition.

True or False:

When addressing a conditional objection, you must confirm that if you meet the onjection the customer will buy, before anything else.

Select the right answer:

When a customer tells you, if you do something for me then they will buy from you, it is what type of objection:

Select the right answer:

When a customer tells you something that can’t be solved, answered, or overcome it is what type of objection:

Select the right answer:

When a customer appears to create objections because they are looking for validation is what type of objection:

Select the right answer:

When a customer will no purchase from you no matter what you say is what type of objection:

Select the right answer:

When a customer politely tells you to “get lost” is what type of objection:

Select all that apply:

When investigating a customer’s information request what are the major components the customer needs information on:

True or False:

A conditional objections is when a salesperson offers a condition to a customer and the customer says “no.”

True or False:

A hopeless objection is when a customer has told you “no” multiple times.

Match the objection type with the definition:

True or False:

An information request objection is when a customer appears to create objections because they are looking for validation.

True or False:

A stopper objection is when a customer need to speak to a third party prior to purchasing.

True or False:

A brush off is a customer’s way of politely telling you to “get lost.”

Fill in the type of objection the following is:

“The only way I will buy this vehicle, is if you can give me 0% interest.”

Fill in the type of objection the following is:

“I’d like to buy your life insurance, but the doctor gives me only 30 days to live.”

Fill in the type of objection the following is:

“I need to go home and do some more research.”

Fill in the type of objection the following is:

“You could offer to give me the car for free and I still wouldn’t take it.”

Fill in the type of objection the following is:

“Call me next month.”

Fill in the blank:

__________ is when a customer tells you if you do something they will buy from you.

Fill in the blank:

__________ is one that can’t be solved, answered, or overcome.

Fill in the blanks:

__________ _________ is when the appears to create objections because they are looking for validation.

Fill in the blank:

The __________ has no solution no matter what you say.

Fill in the blanks:

A _________ _________ is a customer’s way of politely telling you to “get lost.”