Master Certification – How to Overcome ANY Objection – Lesson 20
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Question 1 of 16
1. Question
Select all that apply:
Which of the following are mistakes amateurs make:
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Question 2 of 16
2. Question
Select all that apply:
Which of the following things should you never do while handling objections:
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Question 3 of 16
3. Question
True or False:
If you want to be a professional in this business, you are going to have to break the habit of looking at what people have without understanding what they did to get it.
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Question 4 of 16
4. Question
True or False:
An amateur is generally a person who pursues an activity or field of study independently from their source of income.
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Question 5 of 16
5. Question
True or False:
Most salespeople enter the automotive industry to make more friends.
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Question 6 of 16
6. Question
Select all that apply:
Which of the following are the biggest mistakes amateurs make:
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Question 7 of 16
7. Question
True or False:
You can argue a customer into believing they are wrong if you are prepared and the facts are on your side.
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Question 8 of 16
8. Question
Fill in the blanks:
“Don’t just do what others __________, __________ the way they think.”
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Question 9 of 16
9. Question
Select all that apply:
Professionals believe which of the following:
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Question 10 of 16
10. Question
Select all that apply:
The following are PRO Tips for handling objections:
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Question 11 of 16
11. Question
Match the following statements:
Sort elements
- Wait for direction
- Take action
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Amateurs
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Professionals
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Question 12 of 16
12. Question
Match the following statements:
Sort elements
- Want to get there
- Want to get better
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Amateurs
-
Professionals
CorrectIncorrect -
Question 13 of 16
13. Question
Match the following statements:
Sort elements
- Practice until they get it right
- Practice until they cannot get it wrong
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Amateurs
-
Professionals
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Question 14 of 16
14. Question
Match the following statements:
Sort elements
- Have a fear of failure
- Chase failure
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Amateurs
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Professionals
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Question 15 of 16
15. Question
Match the following statements:
Sort elements
- Build a skill
- Build a tool box
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Amateurs
-
Professionals
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Question 16 of 16
16. Question
Match the following statements:
Sort elements
- Want to get noticed
- Want to be remembered
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Amateurs
-
Professionals
CorrectIncorrect