The most difficult part of selling a vehicle to an internet customer is actually getting them to respond to you. A large percentage of a salesperson’s contact attempts go without a response from the customer. This is because the average salesperson’s contact attempts offer nothing of value to the customer, they do nothing to drive customer engagement and frankly get lost in the sea of other responses the customer is getting from the other dealerships they are shopping.
The following lessons will change all of this for you. You will learn how to send emails, send text messages, and leave voice mails that your customer will respond to. Each lesson includes, phone scripts, voice mail scripts, eMail and text message templates that will help you break through these “no contact” barriers and ensure you accomplish the first and most important part of the internet sales process, establishing contact with the customer because once you get a response from a customer, that customer becomes your sale to win or lose. Separate yourself from all of the other salespeople out there and get your customers responding to you, and WIN the Sale.
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