Community Discussions

Find answers, ask questions, and connect with your
community.

Home Forums Close Library Negotiating & Close Total Cost of Ownership Savings

  • Total Cost of Ownership Savings

    Posted by Joe Caruso on November 23, 2020 at 2:16 pm

    This topic is to discuss the Close – Total Cost of Ownership Savings. Please leave your comments below regarding this close.

    Customer: “I think these payments are too high Julie.”

    Salesperson: “I can appreciate that you feel the payments are too high Steve, however when you say that are you considering all of the total cost of ownership savings?”

    Customer: “What do you mean?”

    Salesperson: “Well Steve, your new _____ will get 6 more miles per gallon than your current vehicle. With your current driving habits that will save you $300-$400 per year. This vehicle is also less expensive to maintain than your current vehicle, that will save you another $300-$400 per year. And tell me this, how much warranty is left on your current vehicle?”

    Customer: “It is about to expire.”

    Salesperson: “You and I both know that means you are going to incur repair costs raising your current outlay every month. You will not have these expenses with your new ______. As you can see Steve, when you consider the total cost of ownership savings you are not really taking on a lot more and for that small amount you get to enjoy all of the benefits of owning the ______. Like, the navigation, safety features and the entertainment system. You have to admit this makes the most sense, right?”

    Customer: “Yes, it does.”

    Salesperson: “Congratulations. I will get your paperwork started.”

    Practice Script Download

    Audio Script Download

    Joe Caruso replied 1 year, 10 months ago 1 Member · 0 Replies
  • 0 Replies

Sorry, there were no replies found.

Your current points total:

The more you use the platform, the more points you earn!

0 Points

Achievements & Badges

What will you earn next?

Student

0/100

You're clearly committed to learning. Aim for 100 total points and win the Student badge!

Scholar

0/300

You want to stand out from the crowd. Aim for 300 total points and win the Scholar badge!

Genius

0/500

Why not shoot for the stars? Be the most committed person on the team by reaching 500 total points to win the Genius badge!

Ready, Set, Go

0/3

Set up your profile and have a look around...

3 Steps

  • Add profile avatar
  • Upload profile cover image
  • Add / edit profile information

Conversation Contributor

0/4
10 Points

Interact frequently with others on the platform to complete the challenge and earn your badge +10 points!

4 Steps

  • Reply to a forum topic at least 3 times in one week.
    (0/3)
  • Comment on an article at least 3 times in one week.
    (0/3)
  • Make a daily visit to the platform at least 3 times in one week.
    (0/3)
  • Reply to an item in the news feed at least 1 time in one week.
    (0/1)