Community Discussions

Find answers, ask questions, and connect with your

Home Forums Close Library Negotiating & Close Total Cost of Ownership Savings

  • Total Cost of Ownership Savings

    Posted by Joe Caruso on November 23, 2020 at 2:16 pm

    This topic is to discuss the Close – Total Cost of Ownership Savings. Please leave your comments below regarding this close.

    Customer: “I think these payments are too high Julie.”

    Salesperson: “I can appreciate that you feel the payments are too high Steve, however when you say that are you considering all of the total cost of ownership savings?”

    Customer: “What do you mean?”

    Salesperson: “Well Steve, your new _____ will get 6 more miles per gallon than your current vehicle. With your current driving habits that will save you $300-$400 per year. This vehicle is also less expensive to maintain than your current vehicle, that will save you another $300-$400 per year. And tell me this, how much warranty is left on your current vehicle?”

    Customer: “It is about to expire.”

    Salesperson: “You and I both know that means you are going to incur repair costs raising your current outlay every month. You will not have these expenses with your new ______. As you can see Steve, when you consider the total cost of ownership savings you are not really taking on a lot more and for that small amount you get to enjoy all of the benefits of owning the ______. Like, the navigation, safety features and the entertainment system. You have to admit this makes the most sense, right?”

    Customer: “Yes, it does.”

    Salesperson: “Congratulations. I will get your paperwork started.”

    Practice Script Download

    Audio Script Download

    Joe Caruso replied 2 years, 4 months ago 1 Member · 0 Replies
  • 0 Replies

Sorry, there were no replies found.

Your current points total:

The more you use the platform, the more points you earn!

0 Points

Achievements & Badges

What will you earn next?



You're clearly committed to learning. Aim for 100 total points and win the Student badge!



You want to stand out from the crowd. Aim for 300 total points and win the Scholar badge!



Why not shoot for the stars? Be the most committed person on the team by reaching 500 total points to win the Genius badge!

Ready, Set, Go


Set up your profile and have a look around...

3 Steps

  • Add profile avatar
  • Upload profile cover image
  • Add / edit profile information

Conversation Contributor

10 Points

Interact frequently with others on the platform to complete the challenge and earn your badge +10 points!

4 Steps

  • Reply to a forum topic at least 3 times in one week.
  • Comment on an article at least 3 times in one week.
  • Make a daily visit to the platform at least 3 times in one week.
  • Reply to an item in the news feed at least 1 time in one week.