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  • Negotiating & Close

    Small Yeses

    Posted by Joe Caruso on November 23, 2020 at 12:02 pm

    This topic is to discuss the Close – Small Yeses. Please leave your comments below regarding this close.

    Customer: “I just am not sure this is the right vehicle for me and my family Julie.”

    Salesperson: “Tell me this Steve, is the vehicle a better size than your current one?”

    Customer: “Yes.”

    Salesperson: “Will it give you greater peace of mind knowing that you family will be safer in this vehicle than they would be in your current?”

    Customer: “Yes.”

    Salesperson: “You’re right and because of that we should wrap this up right now so you and your family can start taking advantage of these benefits right away.”

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    Joe Caruso replied 2 years, 4 months ago 1 Member · 0 Replies
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