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  • Offer an Alternative

    Posted by Joe Caruso on November 21, 2020 at 2:44 pm

    This topic is to discuss the Close – Offer an Alternative. Please leave your comments below regarding this close.

    Customer: “Julie, I like the new car, but the balance after my car is just too high.”

    Salesperson: “I can see how you feel like the balance is too high Steve. Earlier I suggested we look at a _____ that is a little older, with a few more miles, and with a limited warranty. This will save you 800 – 1000 dollars, maybe as much as $1500. Do you want to save this small amount by looking at another vehicle or spend a little bit more and get exactly what you want?”

    Customer: “Let’s stick with this one.”

    Salesperson: “Perfect! I always believe it is better to spend a little more and get what you want than spend too little and regret it later. Congratulations.” (Reach out for a handshake)

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    Joe Caruso replied 3 years ago 1 Member · 0 Replies
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