Offer an Alternative
This topic is to discuss the Close – Offer an Alternative. Please leave your comments below regarding this close.
Customer: “Julie, I like the new car, but the balance after my car is just too high.”
Salesperson: “I can see how you feel like the balance is too high Steve. Earlier I suggested we look at a _____ that is a little older, with a few more miles, and with a limited warranty. This will save you 800 – 1000 dollars, maybe as much as $1500. Do you want to save this small amount by looking at another vehicle or spend a little bit more and get exactly what you want?”
Customer: “Let’s stick with this one.”
Salesperson: “Perfect! I always believe it is better to spend a little more and get what you want than spend too little and regret it later. Congratulations.” (Reach out for a handshake)
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