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It Must Be Me
This topic is to discuss the Close – It Must Be Me. Please leave your comments below regarding this close.
Customer: “I am just not sure Julie.”
Salesperson: “Look Steve, I need you to be honest with me, what did I do wrong?”
Customer: “Nothing.”
Salesperson: “I must have done something because you agree that the ______ is right for you and your family. It serves your needs and solves all of your problems with your current vehicle. Correct?”
Customer: “Yes.”
Salesperson: “And you agreed that all of the numbers were fair and affordable to you, correct?”
Customer: “Yeah.”
Salesperson: “Then I am the only thing that could be wrong. What was it that I did to offend you?”
Customer: “Seriously, nothing. You were great.”
Salesperson: “Considering all of that, then there is no other reason not to do this, wouldn’t you agree?”
Customer: “I guess you are right.”
Salesperson: “Perfect, then I will get your paperwork started and get your new _____ ready for an immediate delivery.”
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