How to be memorable to your existing customers?
This discussion topic is to expand of the article: Do your customers remember you? In the article the following ideas were introduced as thought starters:
- Thank them for their business
- Send them a lottery ticket in a thank you card
- Remind them of up coming maintenance and help set their appointments (you can ever go the extra mile and off pick up and delivery for these appointments)
- Contact them on their birthday
- Contact them on the anniversary of their car purchase
- Offer to bring them lunch to their office
- Offer to send them referral business
Use this topic to expand on these ideas and share some of your own.
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