Community Discussions

Find answers, ask questions, and connect with your

Home Forums Close Library Negotiating & Close Already Thought About It

  • Already Thought About It

    Posted by Joe Caruso on November 18, 2020 at 2:10 pm

    This topic is to discuss the Close – Already Thought About It. Please leave your comments below regarding this close.

    Customer: “I am not ready to make a decision Julie, I still need to think about this.”

    Salesperson: “I understand that you don’t want to make a decision without thinking it over, however the reality is any decision you make at this point has already been well thought out.”

    Customer: “What do you mean?”

    Salesperson: “Like most people, you probably spent 10-15 hours researching vehicles on the internet, correct?”

    Customer: “Yes.”

    Salesperson: “And like most people, you started with a generalization of what you wanted, narrowing it down to this vehicle. The you proceeded to look up pricing information and even reached out to a couple of buying sites to get a quote or two. You probably even used an online payment calculator to figure out what your payments would be. Sound, about right?”

    Customer: “Sounds exactly like what I did.”

    Salesperson: “Like, I said, that’s what most people do. And the fact is that with all of this information already at your disposal, you have already done all of your thinking and made the decision this is what you wanted, even before you got here. Now you know we are more than competitive, I have committed to you best in class after the sale service. Now let’s get this wrapped up so you can spend your time doing more important things.”

    Practice Script Download

    Audio Script Download

    Joe Caruso replied 2 years, 4 months ago 1 Member · 0 Replies
  • 0 Replies

Sorry, there were no replies found.

Your current points total:

The more you use the platform, the more points you earn!

0 Points

Achievements & Badges

What will you earn next?



You're clearly committed to learning. Aim for 100 total points and win the Student badge!



You want to stand out from the crowd. Aim for 300 total points and win the Scholar badge!



Why not shoot for the stars? Be the most committed person on the team by reaching 500 total points to win the Genius badge!

Ready, Set, Go


Set up your profile and have a look around...

3 Steps

  • Add profile avatar
  • Upload profile cover image
  • Add / edit profile information

Conversation Contributor

10 Points

Interact frequently with others on the platform to complete the challenge and earn your badge +10 points!

4 Steps

  • Reply to a forum topic at least 3 times in one week.
  • Comment on an article at least 3 times in one week.
  • Make a daily visit to the platform at least 3 times in one week.
  • Reply to an item in the news feed at least 1 time in one week.