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Critical Skills for Automotive Salespeople

The following assessment will help gauge your skill level in seventeen different Automotive Sales Foundational skills.
  • Critical Skills for Automotive Salespeople

  • Follow the Sales Process with EVERY Customer: Do you have a sales process? And more importantly do you follow it with 100% of the customers 100% of the time?

  • On a Scale of 1 to 10, what is your skill level at following the sales process with 100% of the customers?
  • Additional Comments


  • Use Questions to Control the Sales Process: Do you ask more questions than give answers during your sales process? Do your questions actually get answers? Do you actually listen to your customer and their responses? Do you use the answers to these answers to lead you through the sales process?

  • On a Scale of 1 to 10, what is your skill level of using questions to control the sales process?
  • Additional Comments


  • Commitment Level to Being Better: Once you have the desire to get better, then you must have the commitment to actual become better. This should be done in small chunks with the goal of doing something ever day to be better than the day before.

  • On a Scale of 1 to 10, what is your commitment level to actually being better today than you were yesterday?
  • Additional Comments


  • Paint a Mental Picture of Ownership with EVERY Customer: Do you tell stories and ask questions that cause the customer to see themselves owning, enjoying and benefiting from your product?

  • On a Scale of 1 to 10, what is your skill level of painting a mental picture of ownership with 100% of your customers?
  • Additional Comments


  • Use Trail Closes Throughout the Sales Process: Do you know what a trial close is? Do you use them to gain positive opinions throughout the sales process?

  • On a Scale of 1 to 10, what is your skill level of using Trial Closes?
  • Additional Comments


  • Handling Customer Objection and Concerns: What is your confidence level when it comes to overcoming customer concerns and objections? Do you have the skill set to overcome any objection or concern?

  • On a Scale of 1 to 10, what is your skill level at handling customer objections and concerns?
  • Additional Comments


  • Addressing Money Concerns without Negotiating Money: Can you build value to justify pricing or payments instead of negotiating the money?

  • On a Scale of 1 to 10, what is your skill level at addressing money concerns without actually negotiating the money?
  • Additional Comments


  • Overall Negotiating Skills: Do you understand how to negotiate? How to make negotiations win-win?

  • On a Scale of 1 to 10, what is your overall skill level at negotiating?
  • Additional Comments


  • Follow-up with Unsold Customers: Do you know when to contact an unsold customer? Do you know how to contact them? Do you know what to say?

  • On a Scale of 1 to 10, what is your skill level at following up with unsold customers?
  • Additional Comments


  • Follow-up with Sold Customers: Do you know when to contact a sold customer? Do you know how to contact them? Do you know what to say?

  • On a Scale of 1 to 10, what is your skill level at following up with sold customers?
  • Additional Comments


  • Prospecting including Repeat & Referral Business: Do you know how to prospect for new business? Do you know how to earn repeat and referral business?

  • On a Scale of 1 to 10, what is your skill level at prospecting and cultivating repeat and referral business?
  • Additional Comments


  • Telephone Skills - Incoming, Outgoing, and Leaving Messages: Do you know how to convert incoming phone calls into appointments and eventually sales? Can you make outgoing phone calls that turn in business? Can you leave messages that get returned and eventually turns into business?

  • On a Scale of 1 to 10, what is your skill level at overall telephone skills: incoming calls, outgoing calls, and leaving messages?
  • Additional Comments


  • Text Messaging Skills: Do you know how to send text messages that warrant engagement and turns into business?

  • On a Scale of 1 to 10, what is your skill level at sending text messages that get engagement?
  • Additional Comments


  • Email Skills: Can you send emails that engage customers and keeps the communication moving forward with potential and previous customers?

  • On a Scale of 1 to 10, what is your skill level at sending emails that get engagement?
  • Additional Comments


  • Set Clear Goals: Do you set clear and concise goals? Do you set personal and professional goals? Are they short, medium, and long term? Do all of your goals have a deadline?

  • On a Scale of 1 to 10, what is your skill level at setting clear and concise goals?
  • Additional Comments


  • Measure & Monitor Everything You Do: Do you measure and monitor your goals every day? Do you measure and monitor your actions every day?

  • On a Scale of 1 to 10, what is your skill level at measuring and monitoring everything that you do?
  • Additional Comments


  • Improve Your Skill Set and Practice Daily: Do you work on improving your selling skills every day? Do you practice every day?

  • On a Scale of 1 to 10, what is your commitment level to improving your skill set and practicing daily?
  • Additional Comments

Your current points total:

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Student

0/100

You're clearly committed to learning. Aim for 100 total points and win the Student badge!

Scholar

0/300

You want to stand out from the crowd. Aim for 300 total points and win the Scholar badge!

Genius

0/500

Why not shoot for the stars? Be the most committed person on the team by reaching 500 total points to win the Genius badge!

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0/3

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0/4
10 Points

Interact frequently with others on the platform to complete the challenge and earn your badge +10 points!

4 Steps

  • Reply to a forum topic at least 3 times in one week.
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