Make Those Deposits!
When Value Exceeds Price by one dollar, You Earn a Sale. This is one of the easy sales concepts, however most salespeople say it but
May 2, 2022
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Wholesale or Retail?
I was recently talking to a dealer friend of mine, and they were telling me how difficult it is to buy used cars these days
April 25, 2022
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The Satisfaction of Deciding
You have to admit, there is a certain degree of satisfaction once you have made a decision. There is feeling of relief, a feeling of
April 18, 2022
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How Many Objections Are There Really?
This question is not one, salespeople look at or think about often enough. Or at least I didn’t when I was selling cars. If you
April 11, 2022
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I Love What I Do!
I really do love what I do. In the last week I had the pleasure to visit two dealerships, three if you count picking up
April 4, 2022
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You Talk Too Much
IYKYK or if you know, you know (in case you don’t know) is all the rage right now and when I wrote the title for
March 28, 2022
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Are Your Customer’s Excited About What Happens Next?
Are they, are your customer’s excited about taking the next step with you? If not, they should be and if they are not, you need
March 21, 2022
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People Hate to be Sold
“People don’t like to be sold, but they love to buy.” – Jeffrey Gitomer I learned this concept early in my sales career and it
March 14, 2022
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What a Customer Says is Not What They Mean
Have you ever had a customer tell you that they only have 15 minutes and because of the great job you did, they are still
March 7, 2022
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Customers Don’t Know What They Don’t Know
It seems like everywhere I turn people are talking about digital retailing. Talking about what is the future of digital retailing, the current disconnects between
February 28, 2022
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How to Slow Impatient Customers Down?
Last week we talked about why customers are so impatient. If you happened to have missed it, you must really ask yourself, what were you
February 21, 2022
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Why Are Customers SO Impatient?
Thank you, AMAZON. As wonderful as everyone may think AMAZON is, it has changed us. It has created a society of people who demand instant
February 14, 2022
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